Refund Policy
Refund & Return Policy
At The Flourish Bread Co, we want you to love every item you receive. Many of our products are made to order through our trusted production partners and returns and refunds will be offered as outlined below:
Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery. Complete the contact form with the following information:
- Your order number
- A description of the issue
- Clear photos of the item and packaging
Once we review the claim, we will gladly send a replacement or issue a refund at no additional cost.
Lost or Delayed Packages
If your package appears lost in transit or significantly delayed, please reach out to us and we will work with our shipping partners to resolve the issue. In many cases, we can send a replacement or issue a refund.
Refund Processing
If a refund is approved, it will be issued to your original payment method. Please allow 5–10 business days for the refund to appear on your statement depending on your bank or payment provider.
Returns for Buyers Remorse
Because many of our items are made to order, we currently do not accept returns or exchanges for:
- Change of mind
- Incorrect size selection
- Buyer’s remorse
Please review all product descriptions and sizing charts carefully before placing your order.
Contact Us
For any questions regarding your order, please contact us with your name and we will do our best to resolve any issues.
By placing an order with Flourish Bread Co, you agree to the terms of this refund and return policy.